Shipping Policy
SHIPPING POLICY
At FurBuddyFriends, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to pet lovers around the world, ensuring that we provide the highest levels of care, responsiveness, and reliability at all times.
Order Processing & Delivery Time
The total delivery time for your order is divided into two parts:
1. Processing Time
Order verification, quality checks, and packaging are all part of our processing procedure.
All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed.
The manufacturer then processes the order, which can take up to 5 business days.
2. Shipping Time
This refers to the time it takes for items to be shipped from our warehouse to your doorstep after the manufacturer has processed the order.
Once shipped, items typically take 10 to 20 business days to arrive, depending on your location and courier service.
Please note that shipment delays may occur due to:
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Customs clearance or inspection requirements
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Transportation delays caused by the carrier service
We sincerely apologize for any inconvenience caused by such delays and appreciate your understanding.
Tracking Your Order
Once your order has been shipped, you’ll receive a shipment confirmation email containing your tracking code.
You can track your package using the following website: